Are there any qualifications needed before enrolling?

No, there are no previous qualifications required to enrol onto our Gel Polish Nail Course.

This course is suitable for beginners.

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What happens at the end of the course?

During the course conclusion your educator will run through your case study requirements, how to obtain your certificate and how to access the social media masterclass.

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Do I need to bring a model?

No, you will be working on your own nails. Please arrive with bare nails (no gel or extensions) that require cuticle work and filing.

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What happens if I don't purchase a starter kit?

You will need to source your own starter kit and bring this on the day of your training. Please make sure you bring all the items listed in our starter kit on the day of training as you will be working on yourself with your own kit. If you are sourcing a different brand please make sure you buy a complete system, this means the same lamp. top, base, builder and colours from the same brand.

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What time does the course run?

Our gel polish course runs 10am - 5pm, a 30 minute lunch break is included.

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What happens if I don't achieve the course requirement's?

If you do not meet the required standard after your training and case studies, you will be invited back free of charge to attend a further training day before receiving your certificate, after this any further training will be chargeable.

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What's included in the welcome pack?

Well that would ruin the surprise!

You pack will be sent to you once you have enrolled onto the course.

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What is the Social Media masterclass?

This is an online masterclass that you gain access to after completing the course to help you get set up on your socials, attract clients and build your business.

 

What is your refund policy?

At Totally Polished, we strive to ensure your complete satisfaction with our products and services. We understand that occasionally, you may change your mind or encounter issues with your purchase. To demonstrate our commitment to customer satisfaction, we have implemented a 14-day refund policy for eligible products.

 

•    To be eligible for a refund, you must request it within 14 days from the date of purchase.

•    The product or service in question must be in its original condition, unopened, unused, and undamaged.

•    Certain non-refundable items, such as personalized or digital products, may be excluded. Please refer to the specific product description or contact our customer support for further information.

• To initiate a refund request, please contact our customer support team via email or phone. Include your order details and the reason for the refund request.

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We value your trust and aim to resolve any issues you may encounter promptly and fairly. If you have any further questions or need assistance regarding our refund policy, please don't hesitate to contact our customer support team.

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