Terms & Conditions
By enrolling in this course, you agree to abide by the following terms and conditions. These terms outline your rights, responsibilities, and guidelines for participation in the program.
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Program Enrolment & Payment Terms
Enrolment: By enrolling in this course, you are committing to completing the program and adhering to all course policies.
Payment Options: The course fee can be paid in full at checkout or in three monthly instalments via Klarna. All payment plans must be completed as agreed upon at enrolment.
Non-Refundable Policy: Course fees are non-refundable once payment is processed, except in cases specified below in Section 6. This includes full and instalment payments.
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Course Access & Duration
Course Portal Access: Access to course materials, including videos, resources, and downloads, will be provided through the designated online course portal.
Availability Period: Access to the course content and community support will remain open for two months after the 30-day program concludes, allowing participants additional time to review and implement the material.
Login & Account Security: Your login credentials are for your personal use only. Sharing login information or materials with others outside the program is strictly prohibited.
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Live Sessions & Recordings
Weekly Calls: There will be four weekly live calls, scheduled on Sundays at 10am. You are encouraged to attend live, but if unavailable, recordings will be posted in the course portal within 48 hours of the session.
Additional Brainstorming Session: A live brainstorming session will take place on Sunday, 12th January. As with weekly calls, this will also be recorded for review if you cannot attend live.
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Content Usage & Intellectual Property
Course Materials: All course content, including videos, worksheets, handouts, and resources, is the intellectual property of *The Client Connection Formula* and Totally Polished Academy Limited. Unauthorised sharing, distribution, or reproduction of course materials is strictly prohibited. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Totally Polished Academy Limited.
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Code of Conduct
Respectful Engagement: All students are expected to interact respectfully with fellow students and mentor, both in the online portal and during live sessions. Disruptive or inappropriate behaviour may result in removal from the course without refund.
Participation in Community Forums: Students are encouraged to contribute positively in community support forums. Constructive feedback, encouragement, and active participation enhance the learning experience for everyone involved.
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Refunds & Cancellations
Refund Policy: Due to the digital nature and immediate access provided upon enrolment, refunds are not issued once payment is made.
Course Cancellations: In the unlikely event that *The Client Connection Formula* is cancelled by Totally Polished Academy Limited, all participants will receive a full refund or be offered an alternative course start date.
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Privacy Policy
Data Collection & Use: By enrolling, you agree to the collection of your name, contact information, and payment details necessary for course administration. Your personal information will be used exclusively for course-related purposes and will not be shared with third parties without consent.
Email Communication: Enrolees agree to receive course-related communications, including announcements, session reminders, and follow-ups, via email. You may opt out of non-essential emails by updating your preferences.
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Modification of Terms
Course Changes: Totally Polished reserves the right to make adjustments to course content, dates, or other aspects to improve the program or respond to unforeseen circumstances. All students will be notified promptly of any significant changes.
Terms Updates: These Terms and Conditions may be updated periodically. Continued participation in the course constitutes acceptance of any modified terms.
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Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact totallypolisheedbeauty@gmail.com
By enrolling in *The Client Connection Formula*, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
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