TOTALLY POLISHED BY FFION

I started in the Beauty Industry as a Saturday Girl when I was 14 years old. When I finished School I went straight to York college and completed Beauty Therapy NVQ Levels 2 and 3 through an Apprenticeship Scheme.

 

I then went on to further my education training and gaining experience in Dermalogica, Lash Perfect, CACI Facials and Gelish Hard Gel. I had reached the point where I wanted to further my career and take my own lead on decisions and development so I moved to a Salon based in Boston Spa becoming self employed renting a chair. The experience in a different element was an additional learning curve but the distance was too far for my regular clients to commute and this lead me to find accommodation in Tadcaster and launch Totally Polished.

 

My first premises for Totally Polished was on the one way system comprising an open plan double room. This was a perfect situation for starting up my business, plans and goals. I took further education in Lash Treatments with Lash Perfect in Russian Lashes and LVL Lashes with Nouveau. Totally Polished went from strength to strength and presented me my dream opportunity of a much larger Salon, where I am located today, at 15 High Street, Tadcaster, LS24 9AP. Having a much larger premises I am now in a position to have renting space for more therapists and more treatments.

 

I continue running and working in the Salon focusing on Nail and Lash treatments. My absolute passion is Nail Art which has become a great hit with my clients. I have taken part in specialised Nail Art Courses, Social Media Nail Workshops along with other Nail Technicians across the Country. In my ever increasing drive to further my education and knowledge, during lockdown I completed my Level 3 Award in Education and Training and I am now qualified to Teach Beauty Courses for which I am trained in. Thus Totally Polished Training Academy was formed now making my business heading of Totally Polished Beauty Salon & Training Academy. The Academy is situated within the Salon on Sundays when the main Salon is closed. I offer Accredited Courses in Nail and Lash Treatments enabling you to start out on your own career path. I also offer Nail Art Masterclasses stepping up your creative skills and educating yourself on the most popular looks of the season.

 

Take a look at my designs on my Instagram page and if you need any further advice on training and nail art please do not hesitate to message me.

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TREATMENTS

THE NAIL BAR

File and Polish - £15.00

Manicure - £22.00

Luxury Manicure - £28.00

 

Gel File and Polish (Plain)* - £24.00

Gel File and Polish (French)* - £26.00

Gel File and Polish (Simple Art)* - £26.00

Gel File and Polish (Detailed Art)* -£28.00

Gel Off and On (Plain)* - £26.00

Gel Off and On (French)* - £28.00

Gel Off and On (Simple Art)*- £27.00

Gel Off and On (Detailed Art)*- £30.00

*these include a BIAB layer

Elim Gel Manicure - £38.00

Gel Soak Off - £10.00

Soak Off with Nail Treatment - £15.00

Soak Off and Normal Polish - £18.00

Gel Polish Repair - £5.00

ALL EYES

Eyebrow Shape - £8.00

Eyebrow Tint* - £8.00

Eyelash Tint* - £8.00

Eyebrow Shape & Tint* - £16.00

Total Eyes* - £19.00

(Eyelash and Eyebrow tint & Eyebrow shape)

LVL Lashes* - £45.00

LVL Lash Package* - £55.00​

(LVL treatment, Nouveau lash conditioner and colour boost 4-8 weeks after your initial treatment)

Classic Lash Extensions* - £50.00

Hybrid Lash Extensions* -£60.00

Russian Lash Extensions* - £65.00

2/3 Week Infill -  £30.00

3/4 Week Infill -  £35.00

Lash Removal - £12.00

*A patch test is required at least 48 hours before tinting treatments.

THE PEDICURE STATION

File and Polish on Toes - £17.00

Pedicure - £24.00

Luxury Pedicure - £30.00

 

Gel File and Polish (Plain) - £24.00

Gel File and Polish (French) - £26.00

Gel File and Polish (Simple Art) - £26.00

Gel Off and On (Plain) - £26.00

Gel Off and On (French) - £28.00

Gel Off and On (Simple Art)- £28.00

Elim Pedicure - £32.00

Elim Gel Pedicure - £42.00

Gel Polish Pedicure - £34.00

Luxury Gel Pedicure - £38.00

Willow Dry Pedicure - £40.00

Willow Dry Pedicure with Gel - £50.00

Gel Soak Off on Toes - £10.00

FACIAL WAXING

Chin Wax - £6.00

Lip Wax - £6.00

MY WORKING HOURS

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Off

Off

9am-8pm

9am-8pm

9am-7pm

8am-4pm

Academy Training

CONTACT ME

Email: totallypolishedbyffion@gmail.com
Call: 01937 833881

Instagram @totallypolishedbyffion

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BOOKING POLICIES

WHEN BOOKING

When you book online please double check you are booking the correct treatment. If you need a soak off make sure you include this, if you require nail art please make sure you book for this, if your booking is incorrect this may mean the treatment will not be able to go ahead. When booking please make a note of how long you have allocated for your treatment time and that you are free for the full treatment time as this is the time I need to complete the treatment.

GIFT VOUCHERS

I do offer gift vouchers that can be redeemed with myself for any of the treatments I offer and products that I sell. Vouchers are valid for 6 months and can be purchased in the salon.

When booking please let me know in the notes section you have a voucher you will be using.

AGE RESTRICTIONS

Please note anyone under the age of 16 requires a signed consent from a parent or guardian before any treatment can go ahead. Anyone under the age of 16 MUST be accompanied by a parent or guardian when having a treatment in the salon. 
I do not carry out Gel Polish nail services on anyone under the age of 14.
I do not carry out Lash or Brow Tinting, Lash Extensions or Lash Lifting Treatments on anyone under the age of 16.

 

PATCH TESTING

A patch test is required at least 48 hours before the following treatments:
  • Lash and Brow Tinting
  • LVL Lash Lifting
  • Lash Extensions
Please note I DO NOT except disclaimer forms and no patch test means no treatment will go ahead. You can book a patch test on my online booking system or by giving the salon a call. Please ONLY book your patch test in with myself as all therapist working within the salon use different products.
What to expect from different patch testing appointments
Lash and Brow Patch Tests - This is the tint and developer mixed up by your beauty professional and then a little dot of product is placed behind your ear. This patch test takes less than a minute to complete.
LVL Lash Lifting Patch Tests - The guidance has recently changed for this, I can no longer post out these patch tests and they must be done in person. The patch test only takes a few minutes to complete. There is 4 product tests and 1 tinting test that is applied in the inside of your upper arm. We recommend you wear a jacket or sleeveless top so we can apply this patch test.
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Lash Extension Patch Tests - This test requires me to apply a few lash extensions to your outer natural lashes on each eye. You will need to arrive for your patch test with no eye make up on and no contact lenses in. I will use the under eye pad, prep, primer and glue that will be used in the actual lash treatment to make sure nothing irritates you.

 

PAYMENTS

I accept all major debit/credit cards (Excluding Amex), Cash and Apple Pay.
Please note all card transactions have to be £10.00 or over.  

CHILD POLICY

I ask that you refrain from bringing young children into the salon. There are so many chemicals and equipment unsafe for children in a salon environment, we know what curious children are like. This also allows you and others in the salon the opportunity to relax and be pampered.

CANCELLATION POLICY

Please note I have a 24 hour cancellation policy in place. This policy applies to all appointments booked. If you need to cancel or reschedule an appointment please give at least 48 hours notice. I will be happy to change or cancel any appointments up until 24 hours before. Any cancellations or appointment movements made within 24 hours will result in a 50% charge of the treatments booked. I have the right to refuse or cancel future appointments at the salon if appointments are continually misses/changed without notice.

NO SHOW'S

Any 'no show' appointments will be charged 50% of the treatment price that was booked. This payment will be required before a new booking can be made.

LATE ARRIVALS

If you are running late please contact me directly or call the salon as soon as possible. I will always do our best to accommodate, however any appointments 15 minutes late or more may not be able to go ahead.

COMPLAINTS AND FEEDBACK

My priority is for you to be completely satisfied with the service you receive from us. I run a professional business and aim to deliver the highest standards in everything I do. Complaints are rare but I take them very seriously, I have a complaints policy and process which I follow to make sure that things are put right where needed and I can learn from your feedback.

PROPERTY LOSS OR DAMAGE

It is your responsibility as the owner, to take care of any property you bring into the salon. I take no responsibility for any property which is lost or damaged, unless it is damaged by myself due to carelessness. Anything left in the salon will be held for 8 weeks, I will do my best to contact you to retrieve your property.

PRIVACY POLICY

This privacy notice explains how I look after your personal information you give me or that I learn by having you as a client and the choices you make about marketing communications you agree I may send you. This notice explains how I do this and tells you about your privacy rights and how the law protects you.

 

 

TOPICS:

– What information I collect about you

– How information about you will be used

– Marketing Employment

– How long your information will be kept for

– Where your information is kept

– Access to your information and correction

– Cookies

– Other websites

– Changes to our privacy notice

– How to contact me

 

 

WHAT INFORMATION I COLLECT ABOUT YOU

 

I collect information about you when you book an appointment for a service or treatment, visit me in the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.  

The information you give me may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, I will only keep and use their personal information with the consent of a parent, carer or guardian.

 

 

HOW INFORMATION ABOUT YOU WILL BE USED

 

In law, I am allowed to use personal information, including sharing it outside the salon, only if I have a proper reason to do so, for example:

– To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments

– When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

– When you consent to it: we will always ask for your consent to hold and use health and medical information.

I have rigorous data protection and security policies in place with all our suppliers.

I will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law. Please see my booking systems privacy policy below.

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MARKETING

 

I would like to send you information about products and services which may be of interest to you. I will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop me from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact me by email at the bottom of this policy.

 

 

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

 

Unless you request otherwise, I will keep your information to contact you no more than twelve times a year – for a maximum of 1 year from your last visit to the salon.

After a year I will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

WHERE YOUR INFORMATION IS KEPT

 

This information is encrypted and held in the cloud with our booking system provider (Fresha/Shedul). Historical consultation forms (prior to the use of the online booking system) are locked and stored away from the salon. Paper consultation/consent forms for current clients are locked and stored within the salon.

Your information is stored within the European Economic Area on secure servers provided by Fresha/Shedul. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

 

 

ACCESS TO YOUR INFORMATION AND CORRECTION

 

You have the right to request a copy of the personal information that I hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.   

If you would like a copy of some or all of your personal information, please contact me via email (totallypolishedbeauty@gmail.com).

I want to make sure that your personal information is accurate and up-to-date. You may ask me to correct or remove information you think is inaccurate.

You have the right to ask me to object to our use of your personal information, or to ask me to delete, remove or stop using your personal information if there is no need for me to keep it.

 

 

E-NEWSLETTERS 

 

We email e-newsletters to inform you about products, services and treatments provided by our salon. You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. I use this information to refine future email campaigns and provide you with more relevant content based around your activity.

 

 

COOKIES

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

 

 

MY COOKIE POLICY

 

I use cookies to personalise content and ads, to provide social media features and to analyse our traffic. I also share information about your use of our website with our social media accounts, advertising and analytics partners, who may combine it with other information that you have provided to them, or that they’ve collected from your use of their services. You consent to our cookies if you continue using this website.

 

 

OTHER WEBSITES

 

The website includes links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

 

 

CHANGES TO MY PRIVACY NOTICE

 

I keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 22nd March 2021.

 

 

HOW TO CONTACT ME

 

Please contact me if you have any questions about my privacy notice or information I hold about you:

By email: totallypolishedbeauty@gmail.com 

Or write to me at: 15 High Street, Tadcaster, North Yorkshire LS24 9AP

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern: www.ico.org.uk/concerns/handling