This privacy notice explains how I look after your personal information you give me or that I learn by having you as a client and the choices you make about marketing communications you agree I may send you. This notice explains how I do this and tells you about your privacy rights and how the law protects you.

 

 

TOPICS:​

– What information I collect about you

– How information about you will be used

– Marketing Employment

– How long your information will be kept for

– Where your information is kept

– Access to your information and correction

– Cookies

– Other websites

– Changes to our privacy notice

– How to contact me

 

 

WHAT INFORMATION I COLLECT ABOUT YOU

 

I collect information about you when you book an appointment for a service or treatment, visit me in the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.  

The information you give me may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, I will only keep and use their personal information with the consent of a parent, carer or guardian.

 

 

HOW INFORMATION ABOUT YOU WILL BE USED

 

In law, I am allowed to use personal information, including sharing it outside the salon, only if I have a proper reason to do so, for example:

– To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments

– When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

– When you consent to it: we will always ask for your consent to hold and use health and medical information.

I have rigorous data protection and security policies in place with all our suppliers.

I will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law. Please see my booking systems privacy policy below.

legal-clauses-privacy (fresha.com)

 

 

MARKETING

 

I would like to send you information about products and services which may be of interest to you. I will ask for your consent to receive marketing information.

If you have consented to receiving marketing, you may opt out at a later date.

You have the right at any time to stop me from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact me by email at the bottom of this policy.

 

 

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

 

Unless you request otherwise, I will keep your information to contact you no more than twelve times a year – for a maximum of 1 year from your last visit to the salon.

After a year I will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

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WHERE YOUR INFORMATION IS KEPT

 

This information is encrypted and held in the cloud with our booking system provider (Fresha/Shedul). Historical consultation forms (prior to the use of the online booking system) are locked and stored away from the salon. Paper consultation/consent forms for current clients are locked and stored within the salon.

Your information is stored within the European Economic Area on secure servers provided by Fresha/Shedul. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

 

 

ACCESS TO YOUR INFORMATION AND CORRECTION

 

You have the right to request a copy of the personal information that I hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.   

If you would like a copy of some or all of your personal information, please contact me via email (totallypolishedbeauty@gmail.com).

I want to make sure that your personal information is accurate and up-to-date. You may ask me to correct or remove information you think is inaccurate.

You have the right to ask me to object to our use of your personal information, or to ask me to delete, remove or stop using your personal information if there is no need for me to keep it.

 

 

E-NEWSLETTERS 

 

We email e-newsletters to inform you about products, services and treatments provided by our salon. You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. I use this information to refine future email campaigns and provide you with more relevant content based around your activity.

 

 

COOKIES

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

 

 

MY COOKIE POLICY

 

I use cookies to personalise content and ads, to provide social media features and to analyse our traffic. I also share information about your use of our website with our social media accounts, advertising and analytics partners, who may combine it with other information that you have provided to them, or that they’ve collected from your use of their services. You consent to our cookies if you continue using this website.

 

 

OTHER WEBSITES

 

The website includes links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

 

 

CHANGES TO MY PRIVACY NOTICE

 

I keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 22nd March 2021.

 

 

HOW TO CONTACT ME

 

Please contact me if you have any questions about my privacy notice or information I hold about you:

By email: totallypolishedbeauty@gmail.com 

Or write to me at: 15 High Street, Tadcaster, North Yorkshire LS24 9AP

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You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern: www.ico.org.uk/concerns/handling